Alert: Unaffiliated Bill Payment Service

10/28/2015

Alert: Unaffiliated Bill Payment Service Targeting Rutherford EMC Members

Please be aware: it has recently come to our attention that a company known as Doxo, Inc., which is not affiliated with Rutherford EMC, is using our logo, contact information and reputation to market its online bill payment service to potential customers. We are not in partnership with this company and have not authorized them to use our logo or materials.  Furthermore, we do not require that members use Doxo’s services to pay our invoices. 

We already offer secure online bill pay from our website, as well other payment options, including pre-pay electricity and budget billing.  As an electric cooperative rooted in the community it serves, and as a not-for-profit organization, we put people – our members – first. That’s why we’ve created options for paying your bill that are convenient, secure and trustworthy, and that’s why we’re asking you to be alert about this issue.

If you enjoy the convenience of online bill pay, please make sure you have gained access to our payment portal by clicking through from our website, www.remc.com.  Our members matter, and our promise is to continue to look out for you.

Please contact any of our offices if you have any questions.