Member Packet
Check out our Member Packet for important information about setting up an account, standard fees, disconnection procedures, installing generators, and more!
Member Portal
Sign up for our Member Portal to view your bill, check your usage, set up Auto-Pay, make a payment, and more.
Surge Protection Equipment
Surge protection equipment can be purchased from REMC by calling any of our offices. Surge protection equipment is important, especially if you have electronic equipment. Call REMC today to find out how the surge protection equipment can help (not eliminate) your home and property from the unwelcome intrusion of lightning.
Adding Electrical Load
Notify REMC if your electric service requirements change significantly. Examples: adding a heat pump or air conditioning, installing large motors or other equipment with high power requirements. Our personnel will check to see if the service entrance equipment is heavy enough for the added electrical load and make changes if necessary.
Sales Tax Reduction
The North Carolina Department of Revenue allows certain industries and manufacturing plants a tax reduction on the North Carolina Sales tax they pay on utility bills. This electricity must be measured by a separate meter.
A member who qualifies for this preferential rate of tax on electricity should complete Form E-595E, Streamlined Sales and Use Tax Agreement Certificate of Exemption which is available at the North Carolina Department of Revenue website, https://www.ncdor.gov/. Once the form is completed, a copy of the form should be sent to Rutherford Electric Membership Corporation, P.O. Box 1569, Forest City, North Carolina, 28043. If you have any questions about eligibility, please contact either your accountant or the North Carolina Department of Revenue Taxpayer Assistance Division at 1-877-252-3052 (toll-free).
Statement of Nondiscrimination
This institution is an equal opportunity provider and employer.
If you wish to file a Civil Rights program complaint of discrimination, complete the USDA Program
Discrimination Complaint Form, found online at http://www.ascr.usda.gov/complaint_filing_cust.html, or at any USDA office, or call (866) 632-9992 to request the form. You may also write a letter containing all of the information requested in the form. Send your completed complaint form or letter to us by mail at U.S. Department of Agriculture, Director, Office of Adjudication, 1400 Independence Avenue, S.W., Washington, D.C. 20250-9410, by fax (202) 690-7442 or email at program.intake@usda.gov.